Slow Laptop Repaired In Painswick
Gave the Dell Inspiron laptop a good service at it was running very slowly. Laptop was running Windows Vista, not my preference but laptop was a reasonable specification.
Tasks Completed To Fix Laptop
- Security check, AVG Internet Security Loaded and running fine.
- Duplicate security check, ensuring windows defender and windows firewall were not also running.
- Removed unused software that are known memory hogs such as dropbox.
- Used ccleaner to check start up programs, there were 66 in the start up list, on consulting the customer this list was reduced to 6 essential programs.
- I cleaned temporary files using ccleaner.
- I used a registry checker to check for registry errors and fixed 500+.
- A secondary scan with malwarebytes to check for spyware, all came back clean.
- Checked windows error logs for errors and warnings, fixed causes of these errors
- Finally checked the disks on reboot.
The laptop booted fine and was much quicker according to Jo, another pleased customer
Total call out Duration 1.5 Hours