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Slow Laptop Repaired In Painswick

Slow Laptop Repaired In Painswick

Gave the Dell Inspiron laptop a good service at it was running very slowly.  Laptop was running Windows Vista, not my preference but laptop was a reasonable specification.

Tasks Completed To Fix Laptop

  • Security check, AVG Internet Security Loaded and running fine.
  • Duplicate security check, ensuring windows defender and windows firewall were not also running.
  • Removed unused software that are known memory hogs such as dropbox.
  • Used ccleaner to check start up programs, there were 66 in the start up list, on consulting the customer this list was reduced to 6 essential programs.
  • I cleaned temporary files using ccleaner.
  • I used a registry checker to check for registry errors and fixed 500+.
  • A secondary scan with malwarebytes to check for spyware, all came back clean.
  • Checked windows error logs for errors and warnings, fixed causes of these errors
  • Finally checked the disks on reboot.

The laptop booted fine and was much quicker according to Jo, another pleased customer

Total call out Duration 1.5 Hours

This entry was posted in Computer Repairs.