Due to the current pandemic, remote control support has become more popular, particularly when locked down. This is a secure method for me to take control of your mouse, keyboard and screen, thus enabling me to fix. If you can turn on and access the internet, this is all I need to be able to help you remotely.
Many minor issues can be diagnosed on the phone but remote control makes it much easier to diagnose or repair. To arrange a support session drop me an email mentioning remote support and I will send you instructions.